Terms of Service

Last Updated: June 17, 2026

1. Scope of Service

OptiFlow AI is a SaaS platform providing AI-powered anomaly detection, Root Cause Analysis (RCA), and autonomous budget management in marketing infrastructures (MarTech Observability) for B2B companies. Our services involve processing and optimizing data fetched via API integrations.

2. User Obligations

Users agree to use the OptiFlow AI platform exclusively for lawful purposes. It is strictly the user's responsibility to ensure that all necessary legal permissions are obtained for collecting and processing integrated data (e.g., Google Ads, LinkedIn Ads, CRM data).

3. Intellectual Property

All algorithms, machine learning models, interface designs, and materials on the OptiFlow AI platform are the exclusive property of OptiFlow AI. The access provided to our users is merely a limited, non-transferable license aimed solely at utilizing the service.

4. Pricing and Cancellation

The plans explicitly stated on the pricing page (Starter, Growth, Enterprise) are billed on a monthly basis. Due to our B2B nature, cancellations must be communicated at least 14 days before the billing cycle date. SLAs and custom integration contracts signed within the Enterprise package inherently supersede these general terms.

5. Disclaimer

OptiFlow AI cannot be held liable for temporary performance drops in marketing campaigns or indirect damages arising from budget changes executed by the platform's autonomous AI agents (Agentic Workflows). Autonomous decisions are explicitly considered authorized by the user, and the ultimate responsibility rests on the user.